Sytner Coventry
Hi
I Know my reply might be late as i have not been on line for a while.
I have been with sytner for 3 years now and spent a large sum of money keeping my 850 CSI on the road and had lots of problems with the service department as follows.
1) Undertaking work with permission and trying to charge me for it.
2) Damaging parts while removing and expecting me to pay.
3) Delays in parts delivery loosing the car for more time that stated.
4) Palming me of with minis for coutesy cars.
5) Over zealous inspections, stating parts need replacement when they only recently replaced them.
6)Overcharging
But i can honestly say that even with all that the department i hated most and finished me with BMW, was their customer services, they could not give a flying F**k about your problems.
I have now found a new guy in Rugby who is considerably cheaper than BMW and does a good job, and whats more is only a 2 minute walk from where i work.
Allen