Lack of Care in "Stealerships"

  • As I have mentioned in my other post (Starting Problems) I had reason to remove the side covers in the boot to check the brake light bulbs. I have just had the car in the local dealership a few weeks ago for various work including the fitting of two new batteries. They said one had sulphated and the other was replaced under warranty as it was not holding its charge.


    I noticed that around the base of each new battery there was the remains of battery acid crusting. They had simply removed the old batteries and inserted the new ones without even cleaning up the battery area. I removed the batteries and this is what I found. After removing the white crusting, much paint also flaked off. I cleaned the whole area and put Kurust on the bare rust, then waxoyled it. If this had been left it would have gradually corroded the boot floor away! At their rates, you don't think you have to check all their work!


    Thanks Robert Stern BMW of Worcester (NOT!)

  • Angus just read your post and to be honest I do not go to Robert Sterns with any of my cars, as I have found them to be over rated and over priced I have found a really good specialist in Pershore called Allen PMW.

    The guy who runs the business, Phil Allen, has been BMW trainned, all his working life and I have him look at my 8 and 540. Attention to detail is as far as Iam concerned second to none, he has all of the diagnostic equipment and a very well equiped facility - I would recomend him to anyone - if you want his number call me.

    1991 850ci,
    2001 540
    2002 4.6 Range Rover Vogue

  • You will have noticed the 4 threads coming from underneath that battery holder. There is some likelihood that those can be accessed from inside the wheel well once the plastic lining has been removed. This way you ought to be able to also clean out underneath the battery holder where certainly more damage was done.


    The battery holder itself can also be purchased per P/N: 8108482 for ca. 20 EUR ea. (16 GBP). It will come unpainted.


    Cheers
    Reinhard

  • Thanks Reinhard, I thought the battery holder plate was welded in place and the threads related to something under the rear wings being bolted up into the body shell. I will have a poke around underneath.


    Steve5 - Yes, please let me have the details of your man in Pershore. I don't have workshop facilities at home yet and I was not aware of any local specialist - hence using Robert Sterns.

    Nr Welshpool, Powys, Wales[INDENT]E31 840 Ci Sport - 1999
    VW Passat Alltrack - 2013
    Mercedes SLK 320 - 2002
    Toyota Rav4 - 1997[/INDENT]

  • Absolutely shocking service, I try to stay clear of dealerships now as I've had my fair share of dealings with them in the past.

    The area where the threads are looks like it could be where the back boxes are and might be a real PITA for access

    Wayne.

    On my 3rd 8 but my first V12 :cool:

  • Correct Wayne, those bolts coming up are actually the rear silencer hanger mount bolts.


    That powder from the batteries should most definately been cleaned out but I imagine the health and safety implications of doing that are ridiculous. A stiff paintbrush and a vacuum cleaner would do it but oooo nooo, probably need a nuclear fallout suit to comply with health and safety!


    8Tech.

  • Zitat von anguswolfendale;54427

    Thanks Reinhard, I thought the battery holder plate was welded in place and the threads related to something under the rear wings being bolted up into the body shell. I will have a poke around underneath.

    Steve5 - Yes, please let me have the details of your man in Pershore. I don't have workshop facilities at home yet and I was not aware of any local specialist - hence using Robert Sterns.



    Please let us know if the battery holders are welded on or only attached by screws as I also want to remove mine for cleaning.

    Thanks,
    Michael

  • Zitat von anguswolfendale;54427

    I thought the battery holder plate was welded in place


    Checked this today and unfortunately found it to be true. The plate seemingly was spot-welded in place during assembly of the shell.
    Tried crowbar and heatgun to no avail...:dontknow:
    The holder plate can be bought "real cheap", comes painted in black and there is no way to to get the old one out bar using brute force. :roll:


    Cheers
    Reinhard

  • Yes, this is certainly the proper way to do it.
    Requires removal of exhaust, heat shield and parts of the underbody coating.
    We did not see weld spots from above, hence we were quite optimistic and hoped that it either came loose removing the silencer hanger or (if glued in place) upon heating the 4 oval areas.


    Quite a bit of trouble for a little cleaning and preservation :grin2:


    Cheers
    Reinhard

  • Possibly not quite so much trouble as having to deal with the results of allowing an acid attack on the body structure to develop any further though. If it was my car, I would want to neutralise the problem now rather than worry about what was happening under the tray in the future.


    Alan

  • There is a hole at the front of the battery tray and this is above a similar sized hole in the body shell that exits onto the exhaust heat shield beneath. I think it should be possible, therefore, to flood under the tray with water to neutralise the acid, then dry with compressed air and hair dryer before squirting WD40 or other anti-rust fluid down between the holder and the body shell.

    Nr Welshpool, Powys, Wales[INDENT]E31 840 Ci Sport - 1999
    VW Passat Alltrack - 2013
    Mercedes SLK 320 - 2002
    Toyota Rav4 - 1997[/INDENT]

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